Veritas Property Management
Tenants, owners and staff connected around the same requests, records and updates.
A platform for Veritas Property Management, a residential property manager. The vendor workflow is a proposed next phase.
- 9:02Photo received
- 9:15Request reviewed
- 10:40Technician assigned
- 1:05Update: part ordered
- 3:30Fixed, please confirm
- 9:02New request, Unit 4B
- 9:15Reviewed by staff
- 10:40Vendor assigned
- 1:05Cost estimate added
- 3:30Closed, cost recorded
How the work moves
- Request with photos · Tenant
- Review · Staff
- Assign · Staff
- Update and close · Staff
- Owner view · Owner
Where the work was getting lost
Tenants need their account, lease and documents, plus an easy way to ask for help. Owners want to know what is happening at their properties. Staff sit in the middle, managing both sides by email and phone.
A maintenance request could pass through several people before anyone knew who owned it or what had been done.
Follow the work, step by step
It plays on its own. Click any step to jump to it.
Request with photos
A tenant reports an issue from their portal and attaches photos.
Review
Staff review the request with the tenant's history and lease details alongside.
Assign
The work is assigned, and the tenant sees that it is in progress.
Update and close
Updates are shared with the right people, and the request closes with a record of what was done.
Owner view
Owners see activity at their properties without calling the office.
Every role sees its own work
Pick a role to see its view. The screens are illustrations, not client data.
Tenant workspace
- Account and leaseNeeds you
- DocumentsIn progress
- My requests and updatesUp next
Each role sees the work it owns. Everyone works from the same record.
Owner workspace
- My propertiesNeeds you
- Activity and requestsIn progress
- Shared documentsUp next
Each role sees the work it owns. Everyone works from the same record.
Staff workspace
- All requests by statusNeeds you
- Tenant and owner recordsIn progress
- AssignmentsUp next
Each role sees the work it owns. Everyone works from the same record.
Vendor (proposed) workspace
- Quotes requestedNeeds you
- Work ordersIn progress
- Invoices and completion photosUp next
Each role sees the work it owns. Everyone works from the same record.
What runs itself, and what stays human
Automated
- Request routing and status updates
- Notifications to tenants and owners
- Document reminders
People decide
- Approving work and spend
- Tenant conversations
- Vendor selection
The difference it makes
- One request stays connected from report to closure, with photos and history attached.
- Each person sees the information meant for them, and nothing else.
- The proposed vendor phase extends the same request into quotes, work orders and invoices.
Why this matters for healthcare, manufacturing and sales: Requests with photos, documents and history, moving from report to closure with every party seeing exactly what they need.
26 real screens from Veritas Property Management
Filter by module, use the arrows, or open any screen full size. Customer names and amounts are blurred or sample data.
Build something like this
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Start with the problem. We'll build the possibility.
Tell us what slows your team down. We'll map it with you and suggest a useful first release, whether you're in Houston or anywhere in Greater Houston.